Refund policy

We have a 7 Day Exchange policy, (WE DO NOT OFFER RETURNS) meaning you have 7 days after receiving your item to request a Exchange. 

To be eligible for this , your item must be in the same condition that you received it in, unworn or unused, with tags, and in its original packaging. You will also need proof of purchase. 

If you are returning a pre-order item for an exchange, please note that exchanges are only available for items currently in stock.

The delivery timeframe shown at checkout applies to in-stock items only. If your order includes a pre-order item, the estimated delivery time displayed at checkout does not apply to that item and will be based on the pre order time frame shown in the description of your item.

To start an exchange, you can contact us at perfectionsboutiqueuk@gmail.com.

If your item is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting an exchange will not be accepted.

You can always contact us for any questions at perfectionsboutiqueuk@gmail.com.

Damages and issues
Please inspect your order via sending it back and contact us immediately if the item is damaged or you have receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept exchanges on sale items.

Exchanges

We will notify you once we’ve received and inspected your item, and let you know if the item was approved or not. If approved, please tell us what other item it is you are wanting. If this is more then your originally item you will be responsible to pay the remaining cost.
If more than 10 business days have passed since we’ve approved your return, please contact us at perfectionsboutiqueuk@gmail.com.